Introduction to Business Communications
4:understand the impact that information technologies have upon business communications

4. understand the impact that information technologies have upon business communications
The following range of sources include three general articles, an informative advert and two sources indicating developments in e-government for local authorities both nationally and locally.
- Information Technology can manage routine business processes
- British Chambers of Commerce survey
- Using the internet as a backbone for business communications
- Example of an informative advert
- 'Modern councils, modern services - access for all' (partic. pp. 2-18)
- HCC Best Value guidance (E-government)
APEL task [max 400 words]
"Drawing upon your own work experience, demonstrate the impact of information technologies upon communication processes"

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