Modernising Government


1. This White Paper sets out a long-term programme of change change in the way government makes policy, in the way services are delivered, in the way government uses technology and in the way the public service is valued. It will involve everyone working in the public services, and everyone who uses public services.

2. In the period ahead, the Government will set milestones to chart our course and success criteria so that the users of public services can judge whether the modernisation programme is working. We will report annually on progress.

3. The White Paper was prepared after discussions with many people in the public service and outside. Carrying on this debate is part of taking forward this work. Comments on the modernising programme can be sent in writing to the

Modernising Government Secretariat

Cabinet Office

Horse Guards Road


or by e-mail to


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Prepared 30 March 1999